Privacy
DECLARATION
This privacy policy is based on article 13 of the General Data Protection Regulation and contains the rights and obligations of the company with regard to the external persons whose personal data it processes mainly in the context of online sales and marketing of goods and services.
MODEL
This 'Privacy Policy' regulates the processing of your personal data by the person responsible for the processing: [Group Daenens, Rijselstraat 231, B-8200 Brugge, +32 (0)50 45 02 56- info@groupdaenens.be] (hereinafter: "COMPANY"). Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data on the website www.proservicevouchers.be, you declare that you have taken note of this Privacy Policy and you also expressly agree to it, as well as to the processing itself.
Article 1 – General
1.1. COMPANY complies with the "Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data", as amended by the Act of 11 December 1998 as well as the anti-spam provision of Book XII of the Code of Economic Law concerning the 'law of the electronic economy'.
1.2. COMPANY is also in line with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data by means of the current Privacy Policy.
1.3. COMPANY is responsible for the processing of your personal data. A statement has been made to the Commission for the Protection of Privacy regarding the processing of your personal data.
Article 2 – Personal Data
2.1. Personal data you give us:
Category 1: without registration: your IP address;
Category 2: upon registration: upon contacting or participating in a competition, newsletter, petition, or poll: telephone and email address
Category 3: via cookies;
2.2. COMPANY can collect data from you (Personal Data) in various ways: by using cookies (see below); during your registration and use of the website;
2.3. The website also uses cookies that collect a number of personal data. For the provisions regarding the use of cookies, see article 9.
Article 3 – Purposes of the processing
3.1. General purposes:
The company will only use the Personal Data collected from you for the following purposes:
Category 1: the provision and improvement of this website and the inclusion of Personal Data in anonymous statistics, from which the identity of specific persons or companies cannot be ascertained, with the legal basis of the legitimate interests of COMPANY to continuously improve its website services;
Category 2: sending you direct marketing, newsletters and promotions, with your explicit prior consent as legal basis;
Category 3: cookies, with your explicit prior consent as legal basis;
3.2. Direct marketing
The personal data will also be used for direct marketing, provided you have given additional explicit permission for this ("opt-in").
If you are already included in our mailing list for receiving marketing materials in paper and/or electronic form, COMPANY may use your information to send marketing and other materials related to COMPANY, its products, and/or services. COMPANY may use the information you provide to update documents held by COMPANY.
This consent can be withdrawn at any time, without justification and free of charge, for example, by clicking on the unsubscribe link provided for this purpose, at the bottom of every promotional e-mail message.
3.3. Transfer to third parties:
In the event of a complete or partial reorganization or transfer of the COMPANY's activities, whereby it reorganizes, transfers, ceases its business activities or if the COMPANY goes bankrupt, this may mean that your data is passed on to new entities or third parties through which the COMPANY's business activities are wholly or partly carried out. are transferred.
COMPANY will make reasonable efforts to inform you in advance of the fact that COMPANY will disclose your data to said third party, but you also acknowledge that this is not technically or commercially feasible under all circumstances.
COMPANY will not sell, rent, distribute, or otherwise make your Personal Data commercially available to third parties, except as described above or with your prior consent.
3.4 Legal requirements
In rare cases, COMPANY may be required to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. COMPANY will make reasonable efforts to inform you of this in advance unless this is subject to legal restrictions.
Article 4 – Duration of processing
The personal data will be stored and processed by us for a period that is necessary according to the purposes of the processing and in function of the contractual relationship between THE COMPANY and you.
Article 5 – Your rights
5.1. Right of access and inspection:
You have the right to access your personal data at any time free of charge, as well as the use we make of your personal data.
5.2. Right of correction, removal, and restriction:
You are free to decide whether or not to communicate your personal data to COMPANY. In addition, you always have the right to request us to correct, supplement, or delete your personal data. You acknowledge that in the event of a refusal of communication or request for deletion of personal data, certain services and products will not be available.
You may also request that the processing of your Personal Data be restricted.
5.3. Right of objection:
You also have the right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have to right to object to the use of personal data for direct marketing purposes; in such case, you do not have to give reasons.
5.4. Right of free data transfer:
You have the right to obtain your Personal Data processed by us in a structured, commonly used and machine-readable form and/or to transfer it to other controllers.
5.5. Right of withdrawal of consent:
To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.
5.6. Excercise of your rights:
You can exercise your rights by contacting us for this purpose, either by e-mail to info@groupdaenens.be, by post to COMPANY [Group Daenens, Rijselstraat 231, B-8200 Brugge] or by using the section 'Contact us' on our website, provided that a copy of your identity card is attached.
5.7. Automatic decisions and profiling:
The processing of your Personal Data does not include profiling and you will not be subject to automated decisions by us.
5.8. Right to complain:
You have the right to make a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Drukpersstraat 35, 1000 Brussel, Phone +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be.
This is without prejudice to an appeal before a civil court.
If you suffer damage as a result of the processing of your personal data, you can file a claim for compensation.
Article 6 – Security and confidentiality
6.1. We have developed security measures that are adapted to technical and organizational level, to avoid the destruction, loss, falsification, modification, unauthorized access or incorrect notification to third parties of personal data collected as well as any other unauthorized processing of this information.
6.2. Under no circumstances can COMPANY be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.
6.3. You must at all times comply with the security regulations, including by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use made from the website of your computer, IP address, and your identification data, as well as for their confidentiality.
Article 7 – Access by third parties
7.1. In order to process your personal data, we grant access to your personal data to our employees.
7.2. We guarantee a similar level of protection by making contractual obligations enforceable against these employees and appointees, which are similar to this Privacy Policy.
Article 8 - Declaration to the Privacy Commission
For this processing of personal data, a declaration will be made to the Commission for the Protection of Privacy. You can always contact this Commission at the following addresses:
Commission for the Protection of Privacy
Drukpersstraat 35
1000 Brussel
+32 (0)2 274 48 00
+32 (0)2 274 48 35
commission@privacycommission.be
Article 9 – Cookies
9.1. What are cookies?
A "cookie" is a small file sent by COMPANY'S server and placed on your computer's hard drive. The information stored on these cookies can only be read by us and only for the duration of the visit to the website.
9.2. Why do we use cookies?
Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us to provide you with a better user experience when you visit our website and also allows us to optimize our website.
Due to recent legislative changes, all websites targeting certain parts of the European Union are required to ask for your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose.
9.3. Types of cookies
FUNCTIONAL COOKIES
These cookies generally ensure the proper functioning of the website and ease of use. They allow certain data not to be downloaded again and again from our servers and that certain preferences or entry fields are remembered. So that you don't have to fill in everything again and again.
These cookies are placed by our own website and are therefore so-called First Line cookies. We use WordPress together with a number of additions (add-ons) that sometimes also place files. The information in these cookies is anonymous. A large part of these cookies are deleted after your visit. The information remains on your browser or in our server environment. We do not share this information with third parties.
ANALYTICAL COOKIES
With analytical cookies, we gain knowledge. They are necessary to provide us with insight into how you as users use our website. That way, we can provide relevant information and put our energy into what our visitors find really important. And we also know technically for which devices and web browsers we need to optimize our site.
We use Google Analytics for this. These cookies, therefore, come from Google. Your IP address is anonymized and these cookies never contain personal information. In general, they have a lifespan of 1 to 2 years.
On the Google website, you can read their privacy policy in detail and they tell you which cookies are used for analytics. But let's briefly summarize that Google is not allowed to use this information to identify you as a user or to use it for Google services.
In addition to Google Analytics, we may occasionally use other analytics tools, which show us, for example, what people click on or which parts of the page attract the most attention. These cookies come from the creators of these tools and are only used to provide us with those insights and reporting. The information is anonymous, or in other words not linked to individual users.
TRACKING COOKIES
These cookies are used for marketing purposes. This way we can offer you targeted information on our website and other channels. And show messages that really match the information you are looking for.
These are the so-called pixels through which we know, for example, whether you visit our website via an advertisement that appeared during a search, or a Facebook or Instagram message that you have seen before. Through these cookies, we can also keep you informed when we make changes, have new relevant information to offer, or simply to remind you of our offer.
Do not worry. We are not going to spam you with all kinds of messages. That does not fit our way of working. But we do want to work efficiently and do our best to provide just the information that meets your needs.
Potentially used cookies & pixels (web beacons)
Doubleclick: this cookie sees which pages and parts of the site you use. We can see if you came to the site through an online advertisement from us. This cookie comes from Google and is deleted after 26 months.
Google Analytics: just like the previous one, we gain insight into when you have visited our website before and what you are interested in. In this way, for example, we do not show advertisements to those who already know our site and our program.
Facebook pixel. This is a pixel that Facebook makes available and allows us to show visitors to our website relevant messages on Facebook and Instagram. Without this pixel, you'll miss out on information about our updates and programs or see generic messages that may not match what you're looking for.
If we add other tracking cookies in the future, we will update our policy.
We would like to remind you that you can disable Third-Party cookies (ie cookies from other domains) separately in all popular web browsers. You can read in detail on the websites of the publishers which data is collected and which statements they publish about it.
Group Daenens plays no role in the collection and processing of this data and therefore does not store this information itself. We only use the functionalities that the networks offer to channel information.
HOW DO YOU DISABLE THE USE OF COOKIES?
You are not obliged to accept cookies. You can disable its use in your web browser. And still visit our website. A large part of the content can also be consulted without cookies. However, you may not see some graphics correctly or the website may not work properly. We also cannot remember preferences.
Read below how you can disable cookies in your web browser:
9.4. Your consent:
On your first visit to our website, you will be asked to accept our cookies.
You can refuse or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that you cannot use certain functionalities of the website.
If you have any further questions or comments regarding the processing of your personal data, please do not hesitate to contact us, either by e-mail to info@groupdaenens.be, by post to COMPANY [Group Daenens, Rijselstraat 231, B-8200 Brugge], or by using the 'Contact' section on the website.